We are happy to see your child for a consultation on pulmonary or sleep-related problems. In order to do so, you must have your child's pediatrician make a referral to us (even if your insurance allows you to self refer). Once this referral is received, we will contact you regarding an appointment.
If you have any problems obtaining an appointment please call Nida Young, our New Patient Coordinator, at 510-428-3885, Ext. 4692. Nida will be happy to guide you through this process.
These are the phone numbers to call to schedule follow-up appointments for each specific site:
In order to provide the best possible care for all patients, we have instituted a No Show Policy. Please familiarize yourself with this policy.
Select from the following menu options
1)
You may reach a staff member at any time by pressing 5
Ask for the pulmonary physician on call
Children’s Hospital Oakland Outpatient Center 744 52nd Street, Oakland, CA 94609
Marin Clinic 1100 Larkspur Landing Circle, Suite 150, Larkspur, CA 94939
Pleasanton Clinic 5820 Stoneridge Mall Road, Suite 210, Pleasanton, CA 94588
Walnut Creek Clinic 2401 Shadelands Dr, Walnut Creek, CA 94598
Truckee Clinic, Northlake Pediatrics 10956 Donner Pass Road, Suite 130, Truckee, CA 96161
Reno Clinic, Washoe Medical Center 77 Pringle Way, Suite 5th Floor, Reno, NV 89502
When you fail to keep an appointment, you will receive a letter from CHRCO Care Access Center staff or the BAPP Clinic Coordinatoer responsible for any non-CHRCO site, asking you to reschedule your appointment.
If you fail to keep three scheduled appointments, you will be informed via certifed letter from the pulmonary physician that the Pediatric Pulmonary Center can no longer provide medical care for your child. A copy of this letter will also be sent to the physician who initially referred your child.
The purpose of the No Show Policy is twofold: 1) we would like to provide your child with the best possible health care, and 2) we would like to be able to offer all patients a chance to have access to medical care. Since we allow at least 30 minutres for each appointment, and 60 minutes for a new patient consultation, am missed appointment creates not only a disruption to the physician's day, but it is time that another child's health care could have been attended to.
We appreciate your compliance with our policy and we look forward to attending to your child's health care needs.